Frequently Asked Questions

Everything you need to know about shopping with PERMISSION.

How long does shipping typically take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At PERMISSION, we prioritize high-quality, durable fabrics. We are committed to ethical manufacturing processes and are actively increasing our use of organic and recycled materials.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.